Chief Public Affairs Officer

Hybrid

The Financial Services Regulatory Authority of Ontario (FSRA)

Chief Public Affairs Officer

 

The Financial Services Regulatory Authority of Ontario (FSRA) is a dynamic, independent board-governed financial services and pension regulator dedicated to serving the public interest, fostering strong, sustainable, competitive and innovative financial services sectors and strengthening non-securities consumer, member and pension plan beneficiary protections in Ontario. FSRA regulates property and casualty insurance; life and health insurance (including auto insurance rates); credit unions and caisses populaires; loan and trust companies; mortgage brokers; health service providers (related to auto insurance); Financial Planners, Financial Advisors, and pension plans. We are building an agile, forward-thinking and collaborative culture, and FSRA is committed to encouraging innovation and competition, and promoting market integrity and stability. This is an exciting opportunity to help shape the regulator of the future as FSRA establishes its organization, develops it policy framework and regulatory and consultative processes.

 

Reporting to the Executive Vice President of Policy the Chief Public Affair Officer is accountable for the strategic leadership of all communications impacting FSRA. The Chief Public Affairs Officer is entrusted with spearheading an integrated team of communications professionals. The incumbent will craft and execute a strategic communication strategy, stakeholder strategy and internal client services that are designed to position FSRA as a trusted protector of consumers, demonstrating effectiveness and fostering trust, ultimately establishing FSRA as the preeminent regulator in the industry.

 

A visionary leader, the Chief Public Affairs Officer will set the vision, strategy, and priorities for all communications impacting the Financial Services Regulatory Authority. They will lead an integrated team of communications professionals to craft and execute a strategic communication strategy, stakeholder strategy, and internal client services.

 

The Chief Public Affairs Officer will promote and drive innovation and continuous improvement throughout the communications function and across FSRA. They will work collaboratively with others to position FSRA as a trusted protector of consumers, demonstrating effectiveness and fostering trust. This role is crucial in establishing FSRA as the preeminent regulator in the industry. They will provide leadership in the development of a stakeholder strategy, overseeing evaluations of all consultation bodies and conducting reputation audits to inform and shape FSRA's reputation and brand strategy, thereby ensuring the organization's continued success and positive image in the industry and with consumers. They will use their expertise in applying principles of behavioural economics to develop and refine communication strategies that effectively influence consumer behaviour and decision making.

 

 

The successful incumbent will bring with them a minimum of 10 years’ experience as a senior executive in the public sector, Crown Agency, financial or regulatory environment; with expertise in communications strategy development, implementation and evaluation, media relations, issues management, stakeholder relations and reputation risk management.

 

 

 

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